Privacy policy

When you shop on Blækhuset's website, you are required to provide information in order for us to process your order. You will be asked to provide:

Name Phone number Email address Card information Delivery address We use SSL (secure socket layer) for the transfer of all information. For security reasons, we do not store your payment details in our database.

What do we use your information for?

Order fulfillment: This means we can process payment for your purchase, send you an order confirmation and an email when the item is shipped, as well as deliver the item to you. Customer service / complaints: If you make a complaint or request a replacement, we need your contact information to register your inquiry and carry out the necessary actions or provide a new delivery. Who has access to your information?

Partners: To deliver your order, we disclose your name, address, and phone number to our couriers.

Other companies: We also use third parties for data storage and processing to fulfill your order and comply with the law. These parties only process information on our behalf and are not allowed to use it for their own purposes.

You always have the right to know what information we have registered about you and to object to a registration. If your information is incomplete, irrelevant, or incorrect, you have the right to have it changed or deleted. These rights are granted to you under the Personal Data Act. Please send inquiries regarding this matter to: info@blaekhusetkbh.dk

However, in accordance with the Bookkeeping Act, we are required to keep your purchase data for five years.